Privacy policy

🔐 Privacy Policy – Puppyed™

Effective Date: 16/1/2019

Puppyed™ (“we,” “us,” “our”) operates the website puppyed.com (the “Site”). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our Site.

1. Personal Information We Collect

When you visit Puppyed™, we automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages viewed

  • Products viewed

  • Referring website or search terms

We refer to this automatically collected data as Device Information.

When you make a purchase or attempt to make a purchase, we collect:

  • Full name

  • Billing address

  • Shipping address

  • Payment details

  • Email address

  • Phone number

We refer to this information as Order Information.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Provide order confirmations and tracking updates

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Improve our website experience

  • Provide customer support

  • Send promotional emails (only if you opt in)

We do not sell or rent your personal information to third parties.

3. Payment Security

All payments are processed through secure third-party payment gateways that comply with industry security standards.

We do not store your credit card details on our servers.

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Provide relevant advertising

You can disable cookies through your browser settings, but some features of our Site may not function properly.

5. Sharing Your Information

We may share your personal information with trusted third parties to help us operate our business, such as:

  • Payment processors

  • Shipping providers

  • Email marketing platforms

  • Analytics providers

We may also share your information if required by law or to protect our legal rights.

6. Data Retention

When you place an order, we maintain your Order Information for our records unless and until you ask us to delete it.

7. Your Rights (U.S. & International Customers)

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Opt out of marketing communications

To exercise these rights, contact us at:
📧 info@puppyed.com

8. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

9. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

By using our Site, you acknowledge this risk.

10. Children’s Privacy

Puppyed™ does not knowingly collect personal information from individuals under the age of 13.

If we become aware that we have collected information from a child, we will delete it immediately.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Puppyed™
79 Guild Street, London, E4 2GY, United Kingdom

📧 info@puppyed.com
📞 +44 7760 460641

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)